Company Policy

No Refund after 24 hours of drop off appointment

All alterations are paid upfront before work begins

It is important to undergo a final fitting, prior to picking up an altered garment. The Wardrobe Clinic cannot guarantee proper fit to the customer’s satisfaction, if the customer does not appear for a final fitting.  

In instances where the customer chooses not to have a final fitting, all alteration work will be considered complete, and a refund will not be considered. Should the customer wish to come in at a later date to have additional alteration work done on the same garment, appropriate charges will be assessed. The Wardrobe Clinic reserves the right to refuse business, and is under no obligation for future alteration work on the garment in question. We offer credit towards future alteration(s), only.  

NO REFUND only credit for future services. 

Alterations Process:

Step #1 Make appointment

Step #2 Come in for pin-up and marking for alterations

Step #3 Process the alterations with full payment before services

Step #4 Return for review of alterations for changes or pick up item

Step #5 If changes are needed a date and time are at this time fore client deadline